Airline contacts
If you want to make a reservation, find out flight details, locate your bags, or check-in online, here are the contact details for the airlines that operate at Wellington Airport.
Wellington Airport does not hold airline flight information or manage their operational processes. For questions regarding your flight or luggage you will need to contact your airline directly.
Freephone numbers starting 0800 can only be made within New Zealand. Some numbers are international numbers and may incur charges.
Domestic
Air New Zealand
Direct flights to fifteen locations around New Zealand
P: 0800 737 000
Arrivals & Departures: +64 4 388 9900
Baggage Services:
For baggage services enquiries, email is preferred in the first instance.
E: baggageservices.wlg@airnz.co.nz
P: 0800 224 872
Jetstar
Direct flights to Auckland, Christchurch, Dunedin, Queenstown.
P: 0800 800 995 or + 61 3 8341 4901
Baggage Services: 0800 800 995
From 23 May 2023:
Check-in and bag drop for Jetstar Airways (JQ) operated flights close:
- 40 minutes prior to the scheduled departure time for flights departing from a domestic Australian or New Zealand terminal
- 60 minutes before departure for flights departing from an international terminal
The boarding gate will close 20 minutes before departure for both domestic and international flights.
Sounds Air
Direct flights to Picton, Blenheim, Nelson, Westport, Taupo
P: 0800 505 005
Air Chathams
Direct flights to the Chatham Islands 2-3 times per week.
P: (03) 305 0209
Golden Bay Air
Direct flights to Takaka in Golden Bay, Nelson.
P: 0800 588 885 or +64 3 525 8725
Originair
Direct flights between Wellington and Nelson.
P: 0800 380 380
Air Kaikoura
Direct flights between Wellington and Kaikoura.
P: 0800 AIR KAI or +64 3 319 6579
International
Air New Zealand
Direct Flights to Sydney, Melbourne, Brisbane, and Fiji.
P: 0800 737 000
Arrivals & Departures: + 64 4 388 9900
Baggage Services: +64 4 388 0400
Fiji Airways
Direct flights to Nadi.
P: +679 672 0888
Jetstar
Direct flights to the Gold Coast.
P: 0800 800 995 or + 61 3 8341 4901
Baggage Services: 021 383 006
Please leave a message and a Jetstar staff member will call you back as soon as possible.
Qantas
Direct flights to Brisbane, Sydney and Melbourne.
Qantas Reservations: P: 0800 808 767
Arrivals & Departures: +64 4 388 9900
Baggage Services: 021 552 905 during operational Hours: 09:00 - 17:00 daily.
Outside of these hours please email: WLG.BTU@menziesaviation.com
Charter
You can charter a plane from the Western Apron at Wellington Airport. A number of operators offer charter services, see below for company contacts:
Air Chathams
P: (NZ Only) 0800 FLY NOW / 0800 359 669
P: +64 9 257 0261
Air Whanganui
P: (Office) +64 6 348 9210
P: 24/7: +64 6 348 9200
E: flightops@airwhanganui.co.nz
DJets (Air Charter Services)
On demand charter flight services (Nationwide/International)
P / WhatsApp: +64-275443408
E: hello@djets.com
Execujet (NZ)
P: +64 4 388 8814
E: ops@capitaljetservices.com
GCH Jet Operations Ltd
P: (NZ Only) 0800 FLY GCH / 0800 359 424
P: +64 3 358 4360
Inflite
P: (09) 377 4406
Jet Charters NZ
M: +64 (0) 21 721 145
Free Phone: +64 (0) 6 835 4922
E: info@jetcharters.co.nz
Pacific Jets
P: +64 (9) 9723630
E: enquiries@pacificjets.co.nz
SoundsAir
P: NZ only: 0800 505 005
P: +64 (0) 3 520 3080
E: info@soundsair.com
Tasman Aviation
P: +64 (0) 3 547 0346
M: +64 (0) 21 707 926
E: info@tasmanaviation.co.nz
Wellington Jet Charters
P: 022 684 3720
E: info@wellingtonjetcharters.co.nz